TY - JOUR
T1 - Investigating Hybrid Site Visits as a Methodology for Multi-Stakeholder Engagement in Contextual Requirements Analysis
AU - Fröhlich, Peter
AU - Rosic, Jelena
AU - Neubauer, Matthias
AU - Velázquez, Josué Manuel Rivera
AU - Baldauf, Matthias
AU - Diamond, Lisa
N1 - Funding Information:
This work is part of the project AWARD, which has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101006817. The content of this paper reflects only the author’s view. Neither the European Commission nor CINEA is responsible for any use that may be made of the information it contains.
Funding Information:
This work is part of the project AWARD, which has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 101006817. The content of this paper reflects only the author's view. Neither the European Commission nor CINEA is responsible for any use that may be made of the information it contains
Publisher Copyright:
Copyright © 2022 for this paper by its authors.
PY - 2022
Y1 - 2022
N2 - Engaging stakeholders in capturing contextual requirements for automated transport systems can be a challenging task, especially when they are locally distributed and limitations such as traveling restriction hinder personal presence. This paper presents experiences from hybrid site visits applied in contextual inquiry studies related to automated ground transport systems. The results rely on in-depth interviews and a follow-up survey with organizers and participants of the hybrid site visits. Initial findings reveal that physical participation is the preferred mode of attendance for contextual inquiry. Online participation may complement physical observations. However, the interaction between remote and on-site participants needs to be well facilitated, e.g. by own remote facilitator taking care of questions in the online chat.
AB - Engaging stakeholders in capturing contextual requirements for automated transport systems can be a challenging task, especially when they are locally distributed and limitations such as traveling restriction hinder personal presence. This paper presents experiences from hybrid site visits applied in contextual inquiry studies related to automated ground transport systems. The results rely on in-depth interviews and a follow-up survey with organizers and participants of the hybrid site visits. Initial findings reveal that physical participation is the preferred mode of attendance for contextual inquiry. Online participation may complement physical observations. However, the interaction between remote and on-site participants needs to be well facilitated, e.g. by own remote facilitator taking care of questions in the online chat.
KW - computer-supported collaborative work
KW - contextual inquiry
KW - Requirements analysis
UR - http://www.scopus.com/inward/record.url?scp=85133615439&partnerID=8YFLogxK
M3 - Conference article
AN - SCOPUS:85133615439
SN - 1613-0073
VL - 3154
JO - CEUR Workshop Proceedings
JF - CEUR Workshop Proceedings
T2 - 2022 Workshop on Engaging with Automation - Understanding and Designing for Operation, Appropriation, and Behaviour Change, AutomationXP 2022
Y2 - 30 April 2022
ER -