Findings from a Success Factor Analysis for SaaS Usage

Publikation: Beitrag in Buch/Bericht/TagungsbandKapitelBegutachtung

Abstract

Research in the area of SaaS revealed that several different aspects are critical to the usage of such cloud services. The drawback is that usually all of the identified success factors seem to be equally important. Therefore, this paper provides insights from a survey on the ranking of 18 relevant success factors according to their perceived actual performance and priority among 274 individuals. The results show that the priority of several factors like the image of the adopter, a regulatory framework, observability, trialability, and energy efficiency are perceived as sub relevant. The three factors with the highest priority are security, trustfulness, and ease of use of the service.

OriginalspracheEnglisch
TitelLecture Notes on Data Engineering and Communications Technologies
Herausgeber (Verlag)Springer
Seiten3-15
Seitenumfang13
DOIs
PublikationsstatusVeröffentlicht - 2019
VeranstaltungInternational Conference on Intelligent Networking and Collaborative Systems (INCoS-2018) - Bratislava, Slowakei
Dauer: 5 Sep. 20187 Sep. 2018
http://voyager.ce.fit.ac.jp/conf/incos/2018/

Publikationsreihe

NameLecture Notes on Data Engineering and Communications Technologies
Band23
ISSN (Print)2367-4512
ISSN (elektronisch)2367-4520

Konferenz

KonferenzInternational Conference on Intelligent Networking and Collaborative Systems (INCoS-2018)
Land/GebietSlowakei
OrtBratislava
Zeitraum05.09.201807.09.2018
Internetadresse

Schlagwörter

  • cloud adoption
  • cloud services
  • cloud computing
  • success factor analysis
  • SaaS

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