Embodied Conversational Agent Teams for Trust Calibration in Automated Vehicles

Marie Premstaller, Heike Kotsios, Philipp Wintersberger

Publikation: Beitrag in Buch/Bericht/TagungsbandKonferenzbeitragBegutachtung

Abstract

Representing sub-systems of automated vehicles with a team of conversational agents has been suggested in the past to improve the process of trust calibration. Experiments so far did not include embodied agents. In this work, we present two potential analogies derived from a company hierarchy and a spaceship crew. We developed comic strips showing everyday interactions with these agents in an automated vehicle and evaluated them in a Vignette study in comparison with single-agent approaches. Our results suggest that a multi-agent approach could be beneficial for trust calibration, but only for the company and not the spaceship analogy. Only some of the design decisions regarding the agents' personalities worked out as intended. Still, we believe the concept is promising for future investigations.

OriginalspracheEnglisch
Titel15th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2023 - Adjunct Conference Proceedings
Herausgeber (Verlag)Association for Computing Machinery
Seiten71-76
Seitenumfang6
ISBN (elektronisch)9798400701122
DOIs
PublikationsstatusVeröffentlicht - 18 Sep. 2023
Veranstaltung15th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2023 - Ingolstadt, Deutschland
Dauer: 18 Sep. 202321 Sep. 2023

Publikationsreihe

NameACM International Conference Proceeding Series

Konferenz

Konferenz15th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2023
Land/GebietDeutschland
OrtIngolstadt
Zeitraum18.09.202321.09.2023

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