Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story

Wolfgang Jonas Weitzl; Sabine Einwiller; Clemens Hutzinger

Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story

Wolfgang Jonas Weitzl, Sabine Einwiller, Clemens Hutzinger

Research Center Steyr

Publikation: Beitrag in Buch/Bericht/Tagungsband › Konferenzbeitrag › Begutachtung

Originalsprache	Deutsch (Österreich)
Titel	Proceedings of the 25th International Conference of Corporate and Marketing Communications
Redakteure/-innen	Lucia Porcu, Salvador del Barrio Garcia
Erscheinungsort	Granada
Seiten	215-225
ISBN (elektronisch)	978-84-338-6831-2
Publikationsstatus	Veröffentlicht - 2021
Veranstaltung	25th International Conference on Corporate and Marketing Communications - Virtuell, Granada, Spanien Dauer: 14 Apr. 2021 → 16 Apr. 2021

Konferenz

Konferenz	25th International Conference on Corporate and Marketing Communications
Kurztitel	CMC 2020
Land/Gebiet	Spanien
Ort	Granada
Zeitraum	14.04.2021 → 16.04.2021

Andere Dateien und Links

https://wpd.ugr.es/~cmc2020/

CMC 2020 Best Working Paper
Weitzl, W. J. (Empfänger*in), Hutzinger, C. (Empfänger*in) & Einwiller, S. (Empfänger*in), 2021
Auszeichnung

Customer dissatisfaction as an antecedent of online complainants' desires: An ambivalent story
Weitzl, W. J. (Redner*in), Hutzinger, C. (Redner*in) & Einwiller, S. (Redner*in)
15 Apr. 2021
Aktivität: Gespräch oder Vortrag › Vortrag

Zitieren

@inproceedings{a3f6ec99bb3d4a0b81d9b5f3907976c1,

title = "Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story",

author = "Weitzl, {Wolfgang Jonas} and Sabine Einwiller and Clemens Hutzinger",

year = "2021",

language = "Deutsch ({\"O}sterreich)",

isbn = "978-84-338-6831-2",

pages = "215--225",

editor = "Lucia Porcu and {del Barrio Garcia}, Salvador",

booktitle = "Proceedings of the 25th International Conference of Corporate and Marketing Communications",

note = "25th International Conference on Corporate and Marketing Communications, CMC 2020 ; Conference date: 14-04-2021 Through 16-04-2021",

}

Weitzl, WJ, Einwiller, S & Hutzinger, C 2021, Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story. in L Porcu & S del Barrio Garcia (Hrsg.), Proceedings of the 25th International Conference of Corporate and Marketing Communications. Granada, S. 215-225, 25th International Conference on Corporate and Marketing Communications, Granada, Spanien, 14.04.2021.

Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story. / Weitzl, Wolfgang Jonas; Einwiller, Sabine; Hutzinger, Clemens.
Proceedings of the 25th International Conference of Corporate and Marketing Communications. Hrsg. / Lucia Porcu; Salvador del Barrio Garcia. Granada, 2021. S. 215-225.

Publikation: Beitrag in Buch/Bericht/Tagungsband › Konferenzbeitrag › Begutachtung

TY - GEN

T1 - Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story

AU - Weitzl, Wolfgang Jonas

AU - Einwiller, Sabine

AU - Hutzinger, Clemens

PY - 2021

Y1 - 2021

UR - https://wpd.ugr.es/~cmc2020/

M3 - Konferenzbeitrag

SN - 978-84-338-6831-2

SP - 215

EP - 225

BT - Proceedings of the 25th International Conference of Corporate and Marketing Communications

A2 - Porcu, Lucia

A2 - del Barrio Garcia, Salvador

CY - Granada

T2 - 25th International Conference on Corporate and Marketing Communications

Y2 - 14 April 2021 through 16 April 2021

ER -

Customer dissatisfaction as an antecedent of online complaints' desires: An ambivalent story

Konferenz

Andere Dateien und Links

Auszeichnungen

CMC 2020 Best Working Paper

Aktivitäten

Customer dissatisfaction as an antecedent of online complainants' desires: An ambivalent story

Zitieren