Critical Success Factors of Synchromodality: Results from a Case Study and Literature Review

Even though synchromodality is a promising new concept to promote modal shift, it is virtually unknown in Europe except for the Benelux countries. In synchromodal transport chains, real-time switching between transport modes enables efficient supply chains in which shippers book their transport service “mode-free”. In this paper we use a literature review and an expert panel to identify critical success factors which ensure the effective implementation of synchromodality. Our results suggest that there is quite uniform agreement upon importance and feasibility of various success factors with cooperation being the most crucial success factor.