A Survey on Volunteer Management Systems

Johannes Schönböck, Markus Raab, Josef Altmann, Elisabeth Kapsammer, Angelika Kusel, Birgit Pröll, Werner Retschitzegger, Wieland Schwinger

Publikation: Beitrag in Buch/Bericht/TagungsbandKonferenzbeitragBegutachtung

19 Zitate (Scopus)

Abstract

Voluntary work is indispensable in nearly every area of today’s society, e.g., service activities in health care or emergencies. Not least because of this omnipresence of volunteering, already a plethora of volunteer management systems (VMS) has emerged, trying to support diverse volunteering processes and to deal with the broad spectrum and peculiarities of voluntary work. Thus, an in-depth understanding of functional commonalities and differences of VMS is urgently needed. The goal of this paper is therefore to provide an in-depth survey of existing VMS. For this, first, an initial attempt towards a reference model (RM) for VMS is presented, capturing their basic functional ingredients and interrelationships in terms of UML class diagrams. Second, the RM is operationalized by means of a set of evaluation criteria used to compare seven carefully selected VMS, thereby discussing their peculiarities and shortcomings. Third, lessons learned are provided together with research directions for future VMS.
OriginalspracheEnglisch
TitelProceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016
Redakteure/-innenRalph H. Sprague, Tung X. Bui
Seiten767-776
Seitenumfang10
ISBN (elektronisch)9780769556703
DOIs
PublikationsstatusVeröffentlicht - 7 März 2016
Veranstaltung49th Hawaii International Conference on System Sciences (HICSS-49) - Hawaii, USA/Vereinigte Staaten
Dauer: 5 Jän. 20168 Jän. 2016
http://www.hicss.org/

Publikationsreihe

NameProceedings of the Annual Hawaii International Conference on System Sciences
Band2016-March
ISSN (Print)1530-1605

Konferenz

Konferenz49th Hawaii International Conference on System Sciences (HICSS-49)
Land/GebietUSA/Vereinigte Staaten
OrtHawaii
Zeitraum05.01.201608.01.2016
Internetadresse

Schlagwörter

  • Volunteer Management Systems
  • Survey
  • Reference Model
  • Collaboration
  • Cooperation
  • CrAc Cooperative Activities

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