A service oriented framework for designing buyer supplier relations

Werner Wetzlinger, Jörg Schweiger, Gerold Wagner, Christian Neumann

Publikation: Beitrag in FachzeitschriftArtikelBegutachtung

1 Zitat (Scopus)


In order to stay competitive in the global market, a common strategy of industrial enterprises is focusing on the company’s core competences and reducing the depth of (own) added value. As a consequence, suppliers have a chance to differentiate themselves from competitors and gain competitive advantages by providing additional services that reduce the management effort on the customer side. In this contribution a holistic framework for suppliers is presented that supports them to carry out services to establish and continuously improve buyer-supplier relationships. This includes finding the appropriate collaboration concept (e.g., VMI, JiT, and JiS) for different material requirements and designing the implementation using a standardised process framework that includes information and communication technologies.

Seiten (von - bis)93-111
FachzeitschriftInternational Journal of Services, Economics and Management
PublikationsstatusVeröffentlicht - 2013


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