Keyphrases
Abstract Design
17%
Affective Customer Experience
17%
Agreeableness
10%
Ancient Brick
5%
Assistance System
8%
Assistant System
17%
Augmented Reality
40%
Big Five Traits
17%
Brick-and-mortar Retail
10%
Brick-and-mortar Retailer
8%
Brick-and-mortar Stores
41%
Channel Choice
5%
Channel Decision
8%
Channel Selection
5%
Choice Intention
5%
Conscientiousness
5%
Consumer Experience
8%
Conversion Rate Optimization
17%
Customer Acceptance
5%
Customer Attitude
5%
Customer Behavior
5%
Customer Demographics
5%
Customer Experience
72%
Customer Focus
5%
Customer Intention
8%
Customer Journey
42%
Customer Perception
11%
Customer Personality
10%
Customer Purchases
10%
Customer Satisfaction
8%
Customer Waiting Time
8%
Design Principles
20%
Design Science Approach
5%
Digital Futures
17%
Digital Signage
17%
Digital Technology
5%
Electronic Commerce
10%
Experience Satisfaction
8%
Explainable Artificial Intelligence
17%
Explainable Recommendation
8%
Extraversion
5%
Food Origin
5%
Food Production
11%
Food Production Process
5%
Food Supply Chain
17%
Future Purchase Intentions
5%
Fuzzy-trace Theory
17%
Gist
10%
Heart Rate Variability
17%
Human-computer Interaction
17%
In-store Retail
5%
In-store Shopping
5%
In-store Technology
11%
Information Consumers
5%
Information Technology
17%
Instantiation
5%
Intention to Repurchase
8%
Interactive Technology
11%
Loyalty Intention
5%
Managerial Implications
10%
Marketing Outcomes
5%
Microsoft HoloLens
8%
Mixed Methodology
8%
Mixed Reality
35%
Need for Touch
17%
NeuroIS
17%
New Retail
5%
Offline Channels
8%
Omnichannel
27%
Omnichannel Behavior
5%
Omnichannel Retailing
41%
Online Channel
14%
Online Retailing
39%
Online Scenario
5%
Online Shopping
11%
Online Store
5%
Online Survey
5%
Online Users
5%
Optimization Framework
17%
Personality Traits
35%
Personalization
8%
Personalized Recommendation
17%
Physical Retail
35%
Physical Retail Stores
8%
Physical Store
5%
Physiological Data
5%
Point of Sale
17%
Product Information
25%
Product Touch
5%
Production Conditions
5%
Purchase Channel
23%
Purchase Intention
9%
Purchase Willingness
17%
Queueing System
17%
Recommender Systems
5%
Retail
54%
Retail Channels
10%
Retail Customers
17%
Retail Environment
40%
Retail Stores
5%
Retailers
100%
Safety Quality
5%
Self-report Measures
17%
Self-reported Data
5%
Self-service
8%
Service Encounter
8%
Shopping
5%
Shopping Assistance
19%
Shopping Assistant
71%
Shopping Experience
22%
Shorter Waiting Times
8%
Significant Predictors
5%
Smartphone
23%
Standard of Living
5%
Statistical Analysis
8%
Survey Data
5%
Systematic Literature Review
17%
Technological Progress
5%
Technology Support
5%
Transparent Information
5%
Trust Degree
5%
Trust Propensity
5%
Usage Intention
7%
Use Technology
5%
User Experiment
5%
Vendor Trust
5%
Visual Design
10%
Willingness to Buy
11%
Computer Science
Analyze Phase
8%
Assistant System
17%
Augmented Reality
44%
Broader Understanding
8%
Business Models
8%
Conversion Rate
17%
Customer Experience
78%
Customer Perspective
8%
Decision-Making
42%
Digitization
10%
Emerging Technology
8%
Explainable Artificial Intelligence
17%
Information Processing
17%
Information Product
7%
Initial Screening
8%
Instantiation
5%
Knowledge Base
8%
Mixed Reality
35%
mobile commerce
8%
Multiple Channel
8%
Negative Impact
8%
Optimization Framework
17%
Outcome Variable
8%
Physiological Data
8%
queuing system
17%
Recommender Systems
5%
Report Measure
17%
Reported Result
17%
Research Agenda
17%
Research Objective
8%
Research Project
8%
Shopping Online
8%
Social Commerce
8%
Synthesis Phase
8%
Virtual Reality
8%